Information security policy
Purpose and scope of information collection
FRANK does not sell or trade customer personal information to any other third party.
When you register to purchase, the personal information that FRANK collects includes:
- Full name
- Email address
- Phone number
- Shipping address
The above information will be used for one or all of the following purposes:
- Delivery of products you purchased at FRANK;
- Delivery notifications and customer support;
- Provide product related information;
- Process orders and provide services and information through our website as requested by you;
In addition, we will use the information you provide to assist in managing your customer account; verify and carry out financial transactions related to your online payments.
Scope of information use
We may share your name, phone number and address with the shipping service so that we can deliver the goods to you.
Information storage time
FRANK will store personal information provided by customers on our internal systems during the process of providing services to customers or until the purpose of collection is completed or when the Customer requests to cancel the information provided.
Commitment to protect customer personal information
We are very concerned about your privacy when you purchase or use FRANK's services. We also understand that you will be very concerned about whether the information you provide to us is secure or not. Please feel secure and confident when purchasing and using our services. We are committed to strictly complying with the right to protect customer information.
Changes to Privacy Policy
