CANCELLATIONS & MODIFICATIONS
Cancellations and modifications may only be requested within 24 hours of order placement. Should you wish to adjust your purchase, please reach out to us at hello@frcnk.com
ACCEPTED PAYMENTS
FRANK accepts all major credit cards, including Visa, MasterCard, and American Express, as well as digital wallets such as Apple Pay and Google Pay.
ACCEPTED CURRENCIES
To ensure a refined and effortless shopping experience, FRANK facilitates transactions in a variety of global currencies. Your checkout currency is automatically tailored to your shipping destination.
Supported currencies: VND, USD, GBP, EUR, AUD, AED, SGD, CAD, MXN, HKD, CHF, and JPY.
QUALITY CONCERNS
Should you receive an item that does not meet our quality standards, please contact us at hello@frcnk.com with accompanying photographs. Our team will ensure a swift resolution for you.
PROMOTIONS & PRE-ORDERS
Certain promotional codes may not be applicable to pre-order items or products already at a reduced price. If you encounter an error with a full-priced item, please ensure the code is entered exactly as provided, as our system is case-sensitive.