Gift Wrap
Shipping info
In-stock item: Ship within 48 hours (excluding weekends)
Pre-order item: Refer to the dispatch date
Expected Shipping Times:
- Standard Shipping: 12-15 business days
- Express Shipping: 5-7 business days
Learn more
FRANK's leather products use only the highest-quality materials. Our leather is renowned for the multi-dimensionality of its character and depth of colour. Light undertones of colour and veins are intrinsic to this natural product and add to their uniqueness.
To best preserve your Frank item, we recommend you take the following steps:
- Keep it away from humidity, rain, over-exposure to direct light and sources of heat
- Avoid contact with alcohol, perfumes, oils and cosmetics
- Avoid using waterproofing products
- Avoid dark-coloured surfaces and light-coloured surfaces coming into contact to prevent colour migration
- In case of contact with water, wipe the surface with a clean, dry and soft light-coloured cloth
- To clean leather and metal hardware, wipe the surface with a clean, dry and soft light-coloured cloth
- It is not recommended to use cleaning products that are not adapted to Frank leather
International shipping rates
We offer international shipping globally. FRANK provide free shipping worldwide on order over $599 USD
Time required for the shipment
Once we receive your order, our warehouse team will process the order within one business day. However, bags might need to be collected from warehouses at different locations. While also adhering to international shipping distancing measures, please allow up to 72 hours for your order to ship. （except presale items）
International delivery time
We try to deliver your desired bags, no matter where you are located, as fast as possible. Therefore, we partner with different shipping companies. General delivery times of different shipping agencies will take 10-12 working days
International duties and/or taxes
Each country has different tax and duty rates, but we’ll cover all additional fees. This means the price listed on our website is the final amount you’ll pay — door to door.
Tracking number
After order placement, you will receive an email confirmation with your order number. The tracking number will be sent via a separate email once your order is ready to leave the warehouse. Please allow at least 12 hours for the tracking information to update before reviewing the shipment status.
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